FAQ
1. What material is your jewelry made of?
All of our pieces are made from high-quality stainless steel. They are waterproof, tarnish-resistant, and designed for everyday wear.
2. Is your jewelry hypoallergenic?
Yes! Our jewelry is nickel-free and hypoallergenic, making it safe for sensitive skin.
3. Can I shower or swim with the jewelry on?
Yes π€ Our stainless steel jewelry is waterproof and made to resist tarnishing. However, to extend its life, we recommend avoiding harsh chemicals like chlorine or strong perfumes.
4. Will the jewelry change color?
No. Our pieces are designed to not tarnish or turn green with proper care.
5. How should I care for my jewelry?
To keep your jewelry looking its best:
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Avoid direct contact with perfumes and lotions
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Store in a dry place
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Clean gently with a soft cloth
6. How long does shipping take?
Orders are processed within 1β3 business days.
Shipping usually takes 2β5 business days, depending on your location.
7. Do you offer local delivery in NJ?
Yes! We offer local delivery in New Jersey on select days. Follow us on Instagram for updates π€
8. What is your return policy?
Due to hygiene reasons, we do not accept returns or exchanges unless the item arrives damaged. If there is an issue with your order, please contact us within 48 hours of delivery.
9. Can I send jewelry as a gift?
Yes! Our jewelry makes the perfect gift π You can add a personalized note at checkout.
10. How can I contact you?
You can:
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Send us a DM on Instagram
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Email us at luciaandcojewelry@gmail.com
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Message us through our Contact page